What’s Changed in This Report

This is the fifth edition of this report, and since the first edition, much has changed—most obvious, of course, is the name. Why did we change the title from A Consumers Guide to Low-Cost Donor Management Systems to A Consumers Guide to Low-Cost Fundraising Software? Because we think the new one better reflects how nonprofits use the systems we review in its pages and better matches how vendors talk about their products. (You can learn more about the terminology in the next section, What Types of Systems are Available?) We’ve changed, as well. Since the last edition of the this guide, Idealware merged with the nonprofit Tech Impact—a longtime provider of education and services to the sector—to create an organization with more resources, more expertise, and a wider reach. The marketplace for systems has changed. As the nonprofits who rely on them changed how they do their work to keep pace with the times, the vendors who build the systems worked hard to meet those changing needs. The growth of online fundraising made the ability to accept online donations critically important. A series of high-profile data breaches also underscored the importance of strong security measures to protect systems and data.…