Appendix B: Features Rubric

  1. Grant and Application Management

  • Grant records  
  • Easily view related records  
  • Automated 501(c)(3) status checks  
  • Automated US Treasury OFAC compliance checks  
  • Requirements tracking  
  • Progress reporting  
  • Grantee portal  
  • Grantees can update organization data/records  
  • Grantees can track application status  
  • Grantees can track payment status  
  • Grantees can track requirement due dates  
  • Grantees can upload progress reports  
  • Online applications  
  • New applicants can create an account   
  • Multiple individuals at an organization can have logins/profiles  
  • Multiple organizations or individuals from multiple organizations can collaborate on an application  
  • Applications can branch to show different content based on responses to questions  
  • Multi-stage applications  
  • Applicants can save their work and return later   
  • Applicants can duplicate past applications and/or clone existing or closed grants  
  • Auto-populate applications with in-depth organizational profile data from centralized nonprofit data repositories, such as organization information, program details, financials, impact, and demographics  
  • Customize application appearance  
  • Applicants can download full application ahead of time  
  • Applicants can access and complete application offline and upload/sync to system  
  • Audio and video file uploads  
  • Upload multiple files to an application  
  • Applicants can download completed applications, including all attachments  
  • Track the time an applicant spends completing an application  
  • Application review  
  • Reviewer portal  
  • Reviewers can download/print full grant application, including attachments  
  • Reviewers can access and score grant proposals offline and upload/sync to grant record  
  • Admins can show/hide reviewer comments and scores  
  • Support multiple scoring schemes  

 

  1. Relationships and Constituent Management

  • Contact records/relationship management  
  • Support both individual and organization records  
  • Organization records can include aggregate demographic information on the organization itself and the populations served by the organization  
  • Connect with centralized repositories of nonprofit data such as Candid, Impact Genome, or Charity Navigator to import organization information, program details, financials, and impact and demographics data into organization profiles  
  • Custom relationship types  
  • Log phone calls, meetings, letters, and emails as interactions on individual and/or organization records  
  • Easily log interactions conducted via external email programs like Outlook or Google  
  • Summary view of all interactions and grants for an organization or individual over time  
  • Communication  
  • Send email through the system to individuals  
  • Send bulk emails through the system   
  • Track email opens and clicks  
  • Email and letter templates  
  • Insert custom content from system fields into emails and letters  
  • Personalize or customize individual emails and letters that were created as part of a batch process  
  • Board portal  
  • Surveys and questionnaires  

 

  1. Financial Management

  • Payments  
  • Set a default payment schedule for grants  
  • Create custom payment schedules for grants  
  • Set up contingent payments  
  • Automated payment approval  
  • Batch payment updates  
  • Securely store ACH/wire transfer information  
  • Report on scheduled payments  
  • Accounting module  
  • Budgeting and forecasting  
  • Track budgets in hierarchically defined categories or program areas   
  • Enter a budget amount for each grants program and report on that information with actuals   
  • View the impact a particular grant will have on future year payouts with a “what if ” type feature  
  • Split grants across more than one program for budgeting purposes  
  • PRI interest payment tracking  
  • Forecasting  

 

  1. Automation and Integration

  • Automation and integration  
  • Define multiple custom workflows  
  • Auto-assign reviews based on reviewer workload/availability  
  • Automated emails  
  • Pre-built third-party data API connectors  
  • Integration with Microsoft Word and/or Google Docs  
  • Open API(s)  
  • Private API(s)  
  • iPaaS connectors  
  • Make batch updates via file upload  

 

  1. Business Intelligence and Reporting

  • Full system search, including contents of attachments  
  • Catalog or list of third-party data available for use in reports  
  • Customizable dashboards  
  • Customizable dashboards for different user roles  
  • Individual users can create their own custom dashboards  
  • Interactive charts/visualizations  
  • Pre-packaged reports  
  • Pre-packaged charts/visualizations  
  • Users can edit pre-packaged reports and charts/visualizations and save them as custom reports and charts/visualizations  
  • Customized/ad hoc reporting  
  • Users can create and save custom report templates in a variety of formats (Excel, Word, PDF)  
  • Summary reporting across grants, organizations  
  • Report scheduling  
  • Favorite/categorize reports  
  • Outcome/impact reporting  
  • Automatic calculation of progress toward outcome goals using submitted progress reports  
  • Evaluation of and reporting on outcomes across programs and/or all grantees  

 

  1. Technical Considerations

  • Accessibility (as defined by WCAG 2.1 guidelines)  
  • Responsive design for mobile & tablet display  
  • Defaults to a modern, common taxonomy, such as UN Sustainable Development Goals, Candid PCS, Impact Genome Outcomes, or Geonames 
  • Users can define custom taxonomy codes or terms 
  • Predictive tagging of information entered into the system  
  • Multi-currency support  
  • All content can be multilingual  
  • System integrates with online translation add-ons  
  • Mass data export  
  • Mass data import  
  • External data sharing  

 

  1. Security and Privacy Considerations

  • Customizable user access control/permissions  
  • Audit log  
  • Multi-factor authentication   
  • Single sign on  
  • Data encryption at rest  
  • Data encryption in transit  

 

  1. Training and Support

  • Phone support  
  • Chat support  
  • Email support  
  • Knowledgebase  
  • User community  
  • Implementation assistance  
  • Training videos