1. What system do you use to manage your grantmaking process? 2. How long have you had the system you currently use? • < 1 year • 1-3 years • 4-7 years • 7+ years 3. Would you recommend this system to another grantmaker? • Yes • No • Not sure 4. Do you generally agree or disagree with the following statements regarding vendor support for the system you use: • It’s easy to reach someone to discuss a particular problem or ask questions. • The people I’ve reached were able to solve my problem or answer my questions. • My questions or issues are resolved within an hour or two. • My questions or issues are resolved within 24 hours. • The vendor provides useful online avenues in which to research an issue or solution myself. • The vendor is consistently available and prompt in terms of responding to a question or other need. • I hear from the vendor about pending updates to the system. • It is clear to me what is in an update. • Updates to the system are relevant to our needs. 5. Do you agree or disagree with the following statements regarding the…